Shipping in the United States
Online orders are handled by our friends who provide jobs for the developmentally disabled in Pueblo, Colorado. All purchases are shipped using USPS Priority Mail flat rate envelopes and boxes. Orders placed before 9AM (MST) Monday through Friday, excluding holidays, ship the same day. Orders placed after that time, ship the following business day and arrive within 3-5 business days. We use recycled material whenever possible. We don't always use the most attractive packaging, but we try to ship the most ecologically friendly ones. We hope you will do your part and recycle, too.
Our shipping rates within the US are as follows:
For orders between $00.01-$9.99 the charge is $4.95.
For orders between $10.00-$33.98 the charge is $5.95.
For orders between $33.99-$99.99 the charge is $10.95.
For orders between $100.00-$150.99 the charge is $13.95.
For orders above $151.00 the charge is $23.95.
If you have an emergency order please contact us directly at firstname.lastname@example.org and we can figure out the most cost-effective way to ship products to you within the necessary time frame.
Shipping to Canada
All orders to Canada incur a different shipping charge because of the various shipping requirements. We have attempted to find reliable, cost-effective ways to get books and studies into Canada but have not found reputable options at this point. If you have any ideas - please let us know!
For orders between $00.01-$29.99 the charge is $30.00
For orders between $30.00-$100.00 the charge is $45.00.
For orders between $100.01-$200.00 the charge is $60.00
For orders above $200.01 the charge is $150.00
If an order has been shipped incorrectly please let us know as soon as possible at email@example.com so that we can remedy the situation. For more information or a specific question or concern send us an email and we'll get back with you as soon as possible.
Orders over $200 may be returned in new, re-sellable condition and must be completed within 30 days. DVDs may not be returned. Contact firstname.lastname@example.org to arrange a return.
All orders are final. We do not allow for cancellations once a product is purchased and shipped so please double check your cart before placing an order.